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Our Office is located at: 

3922 Electric Road, Suite 200
Roanoke, VA 24018

Phone: 540-776-0716

Fax: 540-776-0717

For billing questions, please call 804-433-3530 or email

Meet the Staff


Holly Smith, LPC

State Director

I am a Licensed Professional Counselor with a diverse background treating mental health and substance abuse disorders in multiple settings. I received my Master's degree in Counselor Education with an emphasis in community and addiction from The College of William & Mary in 2007. I have worked in emergency services and crisis intervention for three different Virginia community services boards before coming to NCG. Since 2010, I have been supervising and managing community-based programs in Southwest Virginia and beyond. During my time with NCG, I have served as a Clinical Supervisor, Site Director, Area Clinical Director, and now State Director. My interests include clinical supervision, program management, and leadership, as well as recruiting and training future human services professionals. My true passion is training and guiding the next generation of counselors to help the growing mental health needs in the communities we serve.

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Theresa Trent, MSW, Supervisee in Social Work

Site Manager

I joined the NCG community in March 2020.  I earned my Bachelor of Science degree in Human Services Counseling with a Minor in Sociology from Old Dominion University and Master of Social Work degree from Norfolk State University. I am passionate about working with children, adults, and families to reach desired levels of success and self-actualization using counseling as a vehicle of change. I have extensive experience working within the school, home, and community settings. My career has included: program planning and management, outpatient counseling, therapeutic day treatment (K-12 grade levels), substance use, mental health, and 7 years of teaching in social work higher education. I love to spend time with my family, party planning/decorating and crafting!

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