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Our Office is located at: 

7331 Timberlake Road, Suite 102

Lynchburg, VA 24502

Phone: 434-382-1642

Fax: 434-473-6031

For billing questions, please call 804-433-3530 or email

Meet the Staff


Shardae Washington, LMFT,  LMHP


Shardae is a Licensed Marriage and Family Therapist (LMFT) and EMDR Trained Therapist who has been in the community mental health field for almost 15 years. She is currently the Director for the Richmond and Lynchburg Offices of National Counseling Group and has been with the company for the past 2 years. Prior to her transition to NCG, she was a clinical- and Virginia Board of Counseling- approved supervisor with Therapeutic Interventions, a ncgCARE partner, for 8 years and owned her own private practice in Colonial Heights until 2020. She is passionate about ensuring the highest quality of services provided to clients, advocating for the populations served, using creative strategies to improve service delivery, and developing the clinical growth of her staff.

Krystal Frailey.PNG

Krystal Frailey, MA, LMHP-E

Site Manager

Though a northerner by birth, Krystal has been living in Lynchburg area since 2006 and has adapted to southern living – she even says “ya’ll.” She has grown to love Virginia, in all its humid glory, along with those who live here. She has enjoyed working in Lynchburg and the surrounding communities for the last 8 years providing behavioral and mental health services in various settings. Throughout Krystal’s work with children, adolescents, adults, and families in their homes, schools, inpatient psychiatric treatment, and outpatient counseling offices, she has become more and more invested in helping facilitate healthier and happier living. Krystal has a master’s degree in Professional Counseling from Liberty University and will soon be a resident in counseling, in addition to, a clinical supervisor at National Counseling Group. In her free time, Krystal enjoys all things creative (music, theater, hands on projects, painting, and more), spending time with family and friends, and the occasional Netflix binge.


Aaron Boyce, LMHP-R, Resident in Counseling

Outpatient Therapist

Although originally from the First State of Delaware, Aaron came to Lynchburg in 2011. With a background in Religious Studies, Aaron turned to the realm of psychology/counseling to complete a master’s degree in Clinical Mental Health Counseling in 2018. He has gained experience in outpatient counseling, inpatient psychiatric treatment, intensive in-home counseling, crisis stabilization services, and therapeutic day treatment. Currently he is a resident in counseling working toward the Licensed Professional Counselor (LPC) credential. He is passionate about leadership development, play therapy, creativity, and seeing people “calm the storms” in their lives. Aaron has thoroughly enjoyed community and school-based services and sees himself working primarily with school-aged children and families throughout his career. Outside of the therapy world, Aaron enjoys being outdoors, woodworking, running with his dog, and traveling to new places with his wife.

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