Our Office is located at: 

201 Archway Ct

Lynchburg 24502

Phone: (434) 382-1642

Fax: (434) 384-3006

For billing questions, please call (804) 433-3530 or email 

Meet the Staff

Site Director

I have worked with NCG since 2008 and have worked in the mental health field since 2004. I enjoy working with both children and adults, but specifically have a passion for those who have substance-related disorders. I enjoy spending time with my growing family, working out, doing projects around the home, and traveling whenever possible.

Clinical Supervisor

Abby has worked in the mental health field since 2014. She received her undergraduate degree from Penn State University in Human Development and Family Studies, and completed her master's degree in Clinical Mental Health Counseling at Liberty University. Abby is a Licensed Professional Counselor in the state of Virginia and a National Board Certified Counselor. She has experience providing counseling in a variety of capacities, including Outpatient Therapy, Crisis Stabilization, Therapeutic Day Treatment, and Intensive In-Home. Abby most enjoys working with young children and their families, and helping others learn about attachment and emotion regulation. In her spare time, she loves weekend trips to the beach, spending time with her seven nieces and nephews, and cheering on Penn State football. 

Clinical Supervisor

Hailing from the great state of Louisiana, Karis graduated with her degree in Psychology from Louisiana State University in 2007.  After working in different helping professions for several years, including spending a few years in Calcutta, India, she decided to pursue a master’s degree in Counseling.  She then moved to beautiful Virginia to begin her studies in Clinical Mental Health Counseling and quickly began working in the field.  During her counseling career thus far, she has worked in Intensive In home, Crisis Intervention, Crisis Stabilization, Case Management and Outpatient Therapy.  Moving forward, she is excited to develop staff in a supervisory role with NCG.  In her spare time, Karis likes to cheer for the LSU Tigers, find waterfalls to jump in, and spend time with her husband, Chad. 

Clinical Supervisor

Originally from the Washington DC area, Natalya has lived in Lynchburg for the past 10 years. She received her master’s degree in Clinical Mental Health Counseling from Liberty University and is currently finishing her residency to become a Licensed Professional Counselor. Her passions include marriage and family, career development, and worldview exploration. She has been working in a supervisory capacity in mental health day-treatment for the past 2 years and looks forward to serving on the team here at NCG. In her outside of work time, Natalya enjoys singing in choir, domestic and international travel, and spending time with her husband and new little one at home.

Krystal Frailey, MA, LMHP-E

Clinical Supervisor

Though a northerner by birth, Krystal has been living in Lynchburg area since 2006 and has adapted to southern living – she even says “ya’ll.” She has grown to love Virginia, in all its humid glory, along with those who live here. She has enjoyed working in Lynchburg and the surrounding communities for the last 8 years providing behavioral and mental health services in various settings. Throughout Krystal’s work with children, adolescents, adults, and families in their homes, schools, inpatient psychiatric treatment, and outpatient counseling offices, she has become more and more invested in helping facilitate healthier and happier living. Krystal has a master’s degree in Professional Counseling from Liberty University and will soon be a resident in counseling, in addition to, a clinical supervisor at National Counseling Group. In her free time, Krystal enjoys all things creative (music, theater, hands on projects, painting, and more), spending time with family and friends, and the occasional Netflix binge.

Christina Hayes, LPC

Clinical supervisor

Christina has been in the mental health field since 2008 working with clients from age 3-83. She has extensive experience in working with victims of domestic violence, trauma, anxiety, and depression. She received her license in professional counseling in 2014.  She has been with NCG since 2017 and currently does clinical assessments and supervision for others working towards gaining there licensure. She has been married for 10 years and has 2 small children, 2 and 8 years old.  She enjoys spending time with her kids and watching them laughs and play.  In her spare time she also likes to relax by the pool or beach with a good book or be with friends.

Clinical Supervisor

Rodney started his professional career as a juvenile probation and parole officer with the Virginia Department of Juvenile Justice in 1997. After eight years with the Virginia DJJ he joined a community mental health agency in Central Virginia. During that time, Rodney served as an in-home counselor, Therapeutic Day Treatment counselor, Therapeutic Day Treatment Program Manager, CSA Program Supervisor, and Regional Coordinator. From 2014 to 2018, Rodney served as an Operations Director and as Director for a start-up community mental health agency.  In 2018, he graciously accepted the opportunity to work at NCG as a Clinical Supervisor.  Rodney has an undergraduate degree from Longwood University and a Masters in Professional Counseling from Liberty University. He is licensed by the Virginia Board of Counseling as Professional Counselor.  If not working, he will likely be found in the garden or spending time with his wife and three children.

Clinical Supervisor

Although originally from the First State of Delaware, Aaron came to Lynchburg in 2011. With a background in Religious Studies, Aaron turned to the realm of psychology/counseling to complete a master’s degree in Clinical Mental Health Counseling in 2018. He has gained experience in outpatient counseling, inpatient psychiatric treatment, intensive in-home counseling, crisis stabilization services, and therapeutic day treatment. Currently he is a resident in counseling working toward the Licensed Professional Counselor (LPC) credential. He is passionate about leadership development, play therapy, creativity, and seeing people “calm the storms” in their lives. Aaron has thoroughly enjoyed community and school-based services and sees himself working primarily with school-aged children and families throughout his career. Outside of the therapy world, Aaron enjoys being outdoors, woodworking, running with his dog, and traveling to new places with his wife.

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Virginia Regional Director

Frank Valentine | 540.819.6699

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