Our Office is located at: 

201 Archway Court

Lynchburg, VA 24502

Phone: 434-382-1642

Fax: 434-384-3006

For billing questions, please call 804-433-3530 or email

Meet the Staff


Kristi Brim Rakes, LCSW


Site Director

I have a bachelors in Social Work from UNC-Greensboro, and graduated from UNC Chapel Hill with my Masters of Social Work in 2007.  I have a passion for families and I strive to be a resource to helping people recognize their strengths and assist in giving them the tools to be more successful in their daily lives.  Since obtaining my LCSW in 2010 I have provided individual, and family therapy in an outpatient setting, working with children, adults, and elderly disabled adults.  I have found reward and fulfillment in being able to work with multiple populations.  I am a certified Trauma Focused CBT counselor through NC Child Treatment Program, which has been a great benefit in my work with children, as well as families who have experienced trauma.  I was privileged to be offered a position with NCG and since that time have found a new passion with providing supervision and program oversight, I am able to utilize my past skills as well as being challenged with learning.  

Krystal Frailey.PNG

Krystal Frailey, MA, LMHP-E


Clinical Supervisor

Though a northerner by birth, Krystal has been living in Lynchburg area since 2006 and has adapted to southern living – she even says “ya’ll.” She has grown to love Virginia, in all its humid glory, along with those who live here. She has enjoyed working in Lynchburg and the surrounding communities for the last 8 years providing behavioral and mental health services in various settings. Throughout Krystal’s work with children, adolescents, adults, and families in their homes, schools, inpatient psychiatric treatment, and outpatient counseling offices, she has become more and more invested in helping facilitate healthier and happier living. Krystal has a master’s degree in Professional Counseling from Liberty University and will soon be a resident in counseling, in addition to, a clinical supervisor at National Counseling Group. In her free time, Krystal enjoys all things creative (music, theater, hands on projects, painting, and more), spending time with family and friends, and the occasional Netflix binge.


Aaron Boyce, LMHP-R, Resident in Counseling


Clinical Supervisor

Although originally from the First State of Delaware, Aaron came to Lynchburg in 2011. With a background in Religious Studies, Aaron turned to the realm of psychology/counseling to complete a master’s degree in Clinical Mental Health Counseling in 2018. He has gained experience in outpatient counseling, inpatient psychiatric treatment, intensive in-home counseling, crisis stabilization services, and therapeutic day treatment. Currently he is a resident in counseling working toward the Licensed Professional Counselor (LPC) credential. He is passionate about leadership development, play therapy, creativity, and seeing people “calm the storms” in their lives. Aaron has thoroughly enjoyed community and school-based services and sees himself working primarily with school-aged children and families throughout his career. Outside of the therapy world, Aaron enjoys being outdoors, woodworking, running with his dog, and traveling to new places with his wife.