Our Office is located at: 

16035 Continental Blvd
Colonial Heights, VA 23834 

Phone: (804) 767-3470

Fax: (804) 479-8219

For billing questions, please call (804) 433-3530 or email 

Meet the Staff

Robert Hernandez, MS


Site Director

I have been with the National Counseling Group since 2010. I began as a Community Based Counselor and moved into the Site Director role in May of 2013. I have worked in the Human Services Field for close to twenty years, starting in the correctional system and then transitioning into the community based environment. I have been a lifelong fan of the Michigan Wolverines and the San Francisco 49'ers, and I'm also actively involved in local youth recreational sports leagues.

Natasha Pollard



I have over fifteen years of experience and training in Mental Health and Social Work, and have been practicing with NCG since October 2007. A graduate of Virginia Commonwealth University, I offer a wealth of individual counseling and case management experience with adults suffering with long-term mental illnesses through clinical interventions. I am very active in the community and enjoy volunteering in local churches and various programs, such as being a mentor with Big Brothers and Big Sisters, Inc. for the past seven years. I am creative, enjoy cooking, laughter with family and friends, and fellowship. During my free time I enjoy traveling, networking, and going for long walks with my dog.

Carla Randolph, LCSW, CSAC


Clinical Supervisor

I am a graduate from Virginia Commonwealth University with a Master’s of Social Work Degree and a graduate of Radford University with a degree in Bachelor’s of Social Work. I started as an intern for NCG in 2009 and now have received my certification as a Licensed Clinical Social Worker, as well as a certification as a Certified Substance Abuse Counselor, where I ran a substance use program for over four years.  I am currently a clinical supervisor at the Petersburg and Farmville sites and strive to provide the highest level of clinical care to clients and support for my staff. I love singing, laughing, cooking, and watching my favorite football team, the Minnesota Vikings!

Daryl Simmons


Clinical Supervisor

I am a graduate of Virginia Commonwealth University with a Master of Social Work Degree and a graduate of Virginia State University with a Bachelor of Social Work Degree.  I began with NCG as a Community Based Counselor in 2017 and transitioned into my current role of Clinical Supervisor in 2019. As a Clinical Supervisor in both, the Tri-Cities and Farmville office, I offer a wealth of knowledge and experience in trauma-informed care, person-centered therapy and youth development.  I am an outgoing person, who has a strong passion for helping others reach their full potential. In my leisure time, I enjoy traveling, working out, spending time with loved ones and watching my favorite sports teams, the Philadelphia Eagles and Los Angeles Lakers.

Vanessa Turner


Clinical Supervisor

My name is Vanessa Turner and I've been employed at National Counseling Group since 2015. I attended the undergraduate program at Virginia State University, where I obtained my Bachelor's of Arts in Psychology. I received my Master's of Art in Professional Counseling at South University. I've been in the Mental Health field, since 2010. I started in the group homes and transitioned into community based services. I was promoted to Clinical Supervisor at National Counseling in 2017. During my free time, I enjoy running, attending hot yoga classes, and meditating.

Southeast Virginia Regional Director

Oliver Agee | 804.536.1198

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