Crisis Services

A mental health crisis can happen to anyone with mental illness, at any time.

 

NCG’s Community Stabilization services, funded by Medicaid Insurance, are intended to be short-term.  The services are designed to support an individual and their natural support system following an initial crisis response service as a transitional step‐down from a higher level of care or as a diversion to a higher level of care.

 

NCG is able to accept referrals for Community Stabilization services 24-hours a day.  For all after-hour referrals, please use the “Request Services” link below.

Community Stabilization

Our highly qualified mental health professionals are committed to responding to mental health crises for children and adults within one hour from receiving and processing a referral. Our crisis team consists of qualified counselors, licensed professionals, and psychiatrists who consult on each case and make suitable client-centered recommendations for treatment. We coordinate all crisis services with the Regional Hub and adhere to all licensing requirements.

National Counseling Group accepts the following Medicaid Insurance:

  • Aetna

  • Anthem

  • VA Premier

  • Optima

  • Molina

  • Magellan

Call one of our locations for Community Stabilization services:

Richmond
804-497-4676

Norfolk
757-467-8184

Services include:

  • Rapid response
     

  • Up to 7 days of stabilization per episode
     

  • Screening and triage
     

  • Clinical assessments including lethality
     

  • Sessions multiple times per day/week
     

  • Psychiatric assessment and services available in some locations
     

  • Medication management
     

  • Service, discharge, and transition planning
     

  • Safety planning
     

  • Seamless coordination with aftercare treatment and support services

Call us if you or a loved one is suffering from: 

  • Aggression or self-harm
     

  • Thoughts of suicide
     

  • Threatening behaviors
     

  • Dangerous decision making
     

  • Extreme social isolation
     

  • Property destruction
     

  • Hallucinations or delusional thinking
     

  • Loss of coping skills

For additional information and program criteria, you may visit here